Friday, June 3, 2011

Cost Cutting Tweaks Help Retailers Save $$$

Another "thanks!" to J.Crew Guy In Canada who shared a really interesting article from Businessweek online (click here to read in its entirety) about retailers cutting corners to save on costs:
Cost-Cutting Is Rampant in Fashion
Apparel makers tweak clothing designs to snip and trim costs

By Chris Burritt
May 26, 2011

When Gap was forced to slash its 2011 profit forecast by 22 percent on May 19, Chief Executive Officer Glenn Murphy blamed soaring cotton and labor costs. Retailers from Target to Family Dollar Stores have cited similar margin-squeezing pressures. All of this came as a shock to apparel company executives, many of whom have experienced only stable or falling costs for the past 20 years.

Retailers realize that they don't have much pricing power with budget-conscious consumers these days. That's why apparel makers are turning to "deconstruction" experts like Peter Brown, who shows clients how to tear garments apart and put them back together with cheaper and fewer materials. Companies are loath to talk about their cost-cutting for fear of damaging relationships with consumers. "They're working through this minefield," says Brown, who is the vice-chairman of retail consulting firm Kurt Salmon and says he works with most of the big clothing makers and sellers. ...

Because only so much can be cut out of a garment, cost savings amount to a few pennies here, a few pennies there: eliminating cuffs and pleats, scrimping on linings inside coats, switching to coarser material for pockets. Fabric comprises as much as 50 percent of a garment's costs. Cutting it more carefully to reduce waste can reduce by 50¢ or more the cost of a pair of $195 men's wool dress slacks, Brown says. Zippers that come in a big roll are cheaper than ones custom-made for specific garments.

"For big apparel companies that make hundreds of thousands of men's suits a year, saving 20¢ or 50¢ a garment is a lot of money," says Salvatore Giardina, a men's suit designer and adjunct professor at the Fashion Institute of Technology in New York. Brown recently examined a pair of men's khakis that sell for $29.50 and spotted a coin pocket. Eliminating it zaps a nickel, he says. Watch pockets are an easy cut, since few men use them anymore. So are logos and decorative stitching inside the waistband—visible to men only when they put on their pants.

There's an art to this, designers say, at a time when many shoppers are watching their budgets. Consumers notice fixes that go too far. One no-no, says Giardina: making pants' pockets so shallow that loose change escapes. A simpler waistband with less material and stitching can make the top of a pair of slacks roll over. Switching to plastic buttons that crack after a few washings and using coarser wool can send shoppers elsewhere, says Giardina.

Most garment manufacturers take care to make changes that won't be spotted easily by consumers, according to Brown. "It's not the objective of any designer to say, 'How cheaply can we make these things?'" he says. "Most retailers don't want to cheapen the product. They're asking, 'Would dropping the watch pocket redefine this pair of pants? I don't think so. So knock off the watch pocket.'" In some cases, fashion trends can make life easier. The slim silhouette favored in suits and shirts by young men (and older hipsters), for instance, saves a lot of fabric.
We all know, if not seen first hand how retailers eliminate certain aspects of an item to save some money. However, this article does a great job of explaining (and showing through the image), just how they do that.

Even though J.Crew is not mentioned in this article, I have noticed that J.Crew does employ some cost-reducing measures on certain pieces. As mentioned several times on this blog, their jackets are perfect examples. The majority of J.Crew's jackets from 2007 have a luxurious inside lining of silk with grosgrain ribbon detail. Today's jackets lack those details. On a bright note, I think the quality of J.Crew's ballet shoes have increased. Even though the soles of most ballets changed from leather to rubber, I think they are better to walk around town in. :)

What are your thoughts on the article? Do you notice your favorite retailers cutting corners on your favorite pieces? If so, please share! :)

43 comments:

  1. I know the cost expert quoted, Peter. He's the leader of my group at work :)

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  2. Grosgrain ribbons in the waistband of JC skirts. Definitely a cost cutting measure.

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  3. I do not like that grosgrain as it doesn't follow the shape of a waist the way properly cut fabric does. I ended up buying one of the double serges in early January and they certainly employed a ton of cost savings measures in that skirt. It certainly wasn't worth the $70 I paid for it, but I feel my older ones, even bought at full price were a good value. I wore the skirt once and eBayed it. I wrote an email to JC about the changes, which I rarely do and I am hoping I am not the only person to complain.

    The single biggest thing I miss on most newer clothing is the use of stitches to shape sweaters to fit. Even a lot of the nicer stores use a cheap cut and sewn technique instead of fully fashioning armholes, shoulders and side seams. The good construction makes the sweater drape beautiful and follow the body.

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  5. i might be reading into this, but i recently bought a pair of everyday chinos from jcrew. when i got them, they were nothing like the ones i had from a few years ago... everything from the pocket lining to actual shape of the leg (not as relaxed as the older version). i'm wondering if the skinnier legs of pants also help to cut costs. i mean, think of all the material they're saving by trimming two inches off the entire pant leg!

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  6. Miss JR - that would explain all those 17-inch mini skirts!

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  7. kitsmommy,
    That is why I no longer buy any Jackie cardigans from JCrew. Land's End ones are still fully fashioned and guaranteed for life.

    MissJR, You are right. I own too many pairs of JCrew chinos from 2001-8 and the new ones I have not bought b/c of the reduced quality and I am glad I over bought:)

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  8. oh, yes. It is rampant. Look at lack of lining in jackets.

    As others are noting, waistbands also are cheaper. I LOVED the heavier weight of a waist band, it helps keep the skirt/pant up and keep its shape--which I need with my undefined waist. I compare 2007 pants to 2009, which definitely got thinner (cords) and less well constructed (in the waistbands, pockets) and now the ones I am buying now 2011.

    Can we mention seams? They seem to me that stitching or material is different as a lot of the seems pucker.

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  9. Pathos, I totally agree about the seams. I have tried on so many garments where seams are twisted or don't lay flat and cause unsightly bumps & bulges. In addition to sloppy stitching, I HATE the thick cotton fabric they use for pocket liners (Loft, Old Navy, Gap, sometimes JC) that make your pants pockets bulky. Whatever happened to the smooth & thin fabric manufacturers used to use to line pockets so they don't add bulk?

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  10. Don't forget all the raw-edged trim! Ick. I also really dislike the cheaper-than-cheap black elastic waistbands being used on pull-on skirts. Lack of lining in the jackets is also bad when the material is itchy/pokey like the indigo peacoat this year. Cheap buttons that are sewn on with one stitch. "Tissue" knits. Boxy cuts that don't need extra seaming to look flattering. Unlined skirts/dresses that obviously need it. Plastic shoes.

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  11. Oh, and exposed zippers! I'm sure that is somehow another cost-cutting measure masquerading as avant-garde.

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  12. Well, I've noticed, and I'm not happy. I'd rather pay the $30 more and get good quality.

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  13. Bad quality stuff is twice the work and never looks as good on you.

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  14. You'd think with all these cost-cutting measures these retailers are taking that the price of their products would not keep rising from season to season. Great for them, sucks to be the consumer.

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  15. Yes. The double serge pencil skirts from Holiday 2010 are terrible. The 2008 version was amazing. I wish I had bought all the colors then but I only have three. J.Crew is SO guilty of extreme cost cutting measures... it's sad.

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  16. This is a really interesting article. Thanks so much for sharing!

    To be honest, I veer more towards "fast fashion" than investments because I'm fickle with my clothing, at least at this stage of my life and therefore, I don't really mind these cost-saving tweaks a lot of the time because they're coming from these big mall brands. I know where they stand business wise. Plus, I rarely buy regular price so I usually don't feel like I've paid an unnecessary price.

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  17. There are still retailers out there using quality construction. Brooks Brothers sweaters are fully-fashioned, including the side seams, which Land's End are not, at least not the one LE cardigan that I have. BB also uses Bemberg lining in a lot of garments. It is more expensive but worth every penny. Typically though, Brooks is a little less on trend and a little more expensive than J.Crew.

    One issue is that people want to have lots of new clothes that are "in style" and they want them for as cheap as possible. Competition is fierce. Retailers have to make a profit somehow so naturally they look for cost savings. As a result, clothes often don't last as long or look as good but then people want something new and keep shopping in a repetitive cycle anyway and retailers fuel the cycle with new styles and colors. A lot of retailers are really ramping up the frequency of the cycle, which doesn't help either. Consumers are constantly bombarded with "new" and are developing ever-shorter attention spans.

    I personally would rather plan my wardrobe, buy fewer but more classic pieces and keep them longer and I'm fine to pay more if the quality is there. It's so wasteful to buy something for just a season and then throw it away. Maybe one cotton sweater isn't a big deal in the landfill but I always think of all the effort and materials that went into making, shipping, selling and transporting the garment to my closet. A little less consumerism on my behalf is a good thing and being a very discerning shopper helps.

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  18. Thanks for sharing J. Crew Guy in Canada and thanks for posting Alexis. J. Crew has definitely employed a ton of cost cutting measures in a pretty short amount of time. This is why the "sky high" prices are insulting. A lot of their clothing, especially basics, is not worth what they charge. Mickey Drexler may not want to hear this but it has turned me into an avid sale shopper, especially for items I can tell aren't as well constructed as they should be for the price they charge.

    On a related note, I stocked up on half a dozen fitted tees from 2006 in pretty colors and I just wore the last new one for the first time. The rest are still in good condition (two have developed tiny holes but this was definitely due to excessive wash and wear because I love them) and holding up strong. They just don't make them like that anymore.

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  19. Hi xoxo - exactly. JC didn't use to roll out "new arrivals" every 2 weeks. For a while, I've thought that's why they haven't made any move to increase quality - in their mind, who cares if your item falls apart after one wear/wash? There will be "new arrivals" within 14 days! Between that and final sale, they've just found a way to make it work for them.

    nomoneyfun, I know what you mean about the "old" construction. I have a melon-colored boatneck tee from Gap that's probably 15 years old that my mom, sister, and I have rotated between us for years. It just looks and fits great. If I had known that quality everywhere would be taking such a nosedive, I probably would've saved more and bought less new stuff. Now finding good quality pieces is becoming harder - sometimes I just want to give up and shop at ON and Target for the rest of my life, since the quality of other stores (JC, I'm looking right at you) has fallen to right on par with them.

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  20. So funny that I spend rme decreasing the pocket length in the mens pants I buy (to wear myself). So far have not found any of these shallower pockets!

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  21. Such great comments here!

    This is a bad time for manufacturers to produce long skirts and wide legged pants! :)

    Regarding the image in the article, it mentioned side seams, I take it that it was comparing the difference between regular side seams and the "flat felled" type found on jeans and some other pants.

    It does appear that J Crew is heading in the fast fashion direction. xoxo, thank you for addressing the environmental problems with this type of clothing. I guess it helps to keep people employed, but the waste of resources and the increased pollution and trash is not good for the planet. We already have this problem with electronic gadgets, which most people now view as being disposable. A future generation will be burdened with a crisis that all of the prior generations failed to prevent.

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  22. I wanted to comment on the illustration for the article. It was an apples/oranges comparison.

    Flat felled side seams are typically only found on jeans (and they too cause bulk at the hem). Blind hems, 4 piece waistbands, 2 piece flies, hook & bar closures, and set in (to the waistband) belt loops are typically only found on dress pants. Partial linings have always existed, even in the most expensive garments, and is not a sign of cost-cutting.

    What they should have done is a side-by-side comparison of one brand's khakis from, say, 5 years ago, and that same brand's khakis today. I doubt there would be any of the changes mentioned, with the exception of the coin or watch pockets.

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  23. My LE sweaters (not the canvas line) are fully fashioned. I remember it being part of the definition of their cotton knit v neck and turtleneck sweaters for many years. I own too many to go look at each one;) but I do know my three favorites are:)

    You can also look up the definition of what fully fashioned means online if you want more info:)

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  24. I'm the exception here in preferring the grosgrain interior waistband on the pencil skirt--2010 version is a better fit for my figure. I always have to have skirt waists taken in, which often means bulk in the re-sewn seams, and I think the grosgrain reduces that problem--different strokes.

    But ITA about other cost-cutting measures. Many of the pencil skirts have thin, matte cotton-blend linings that stick to the legs/tights and make the skirt cling and twist. What happened to a heavy, slick lining that helps the skirt skim over the body?

    And the back pockets on the chinos? Why go to the trouble of sewing on a welt or buttonhole pocket if the actual "pocket" is so shallow that you can't use it?

    And the twisted seams on the tees . . .

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  25. I remember reading an article a few years back pointing out that hem lengths creep up every time the economy takes a nose dive. So if up to half the garment's cost is in the fabric, then it makes perfect sense to hype mini skirts, skinny pants and unlined jackets. in this economy.

    I know my favourite shirts (from AE) took a nose dive a couple of years back, when they went from a numbered sizing system to s/m/l, and got rid of fused collars with stays, double-stitched seams, proper cuffs, interior contrast fabric trims... I can go on. As for JCs shirts? I've only been buying them for the last couple of years, and they are FAR from Perfect. JC and other retailers have turned me into a (deep) sale shopper. OMG my verif word is "verangr".

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  26. Love reading the comments! They are just as interesting as the article. :)

    Tamara: Thanks for pointing out some issues with the image. I too think a "before" and "after" tweaking images would be a much better reference tool.

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  27. Genny, I bought the LE sweater last summer when several people on JCA were recommending LE Canvas as a J.Crew alternative. It's from the regular line, not canvas and the side and arm seams are sewn together and not fully-fashioned. Perhaps LE had to implement some cost-cutting measures as well.

    In this post on my blog I reviewed a Brooks Brothers silk/cotton v-neck and compared it to an older J.Crew v-neck and included photos of the fully-fashioned seams on the body and sleeve. Every seam on the BB sweater is tapered by the knitting but then, the sweater costs $98. It fits like a glove and looks terrific all day long something I don't find with the LE cardi, which is why I never bought another one. To each their own though, glad you found yours.

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  28. xoxo- and everyone-

    I love hearing more about construction. I love a really well made seam, like on the inside of leg pants (don't forget jeans), and thanks xoxo for the pictures of the sweater seams used on BB. It just makes the clothing fit so, so much better by laying flat.

    Cheap seams pop and pull and roll. Hate that!

    I started buying JCrew chinos in 2007 specifically because the inside of their waistbands, and overall construction were like well tailored men's pants. Has this become a by-gone tradition?

    I will DEFINITELY spend an extra $30 if the item has the tailoring.

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  29. Great article! Good construction for fair price was what made me buy J Crew in first place.
    Thanks xoxo for explaining the 'fully fashioned' difference with pictures, I get it now! Sometimes the difference in construction is subtle, for example I recently bought DVF wrap dress and the fit is amazing and I was wondering, what makes it different from hundreds other wrap dresses that I disliked in the past but it just fits like a dream. It is all in details, cut and construction, fabric choice, pattern matching etc. Most customers do not want to pay for it because you cannot see it with untrained eye but once you put it on it makes all the difference.
    I wish J Crew will go back to better construction, not just 'made in Italy' gimmicks. They do seem to be coming up with more preppy pieces and more color so maybe they are listening and rethinking the brand identity...

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  31. pathos and ajc, my mother made all of us, even my brother, learn to sew so that we would understand garment construction and fabric quality as well as how to do basic alterations or repairs if need be. One of my sisters made her own wedding dress with a train that was covered in heavy lace and beading and each of we sisters did a little part. She even made her veil and a hat to wear for the outdoor reception in sunny July.

    I found it too much work to sew clothes how I want them but I learned what to look for in a quality garment. I check the fabric content/care before trying anything and in the fitting room I am practically turning things inside out to see the construction details. It really does make a big difference in fit and longevity of the garment but ajc you are right, most people do not want to pay for it. How often to we read comments from JCAs who get something on significant markdown and mention that the reduced price was all it was worth. Unfortunate reality.

    BTW ajc, I believe that every woman should own at least one DVF wrap dress. It's a total classic that you'll have forever. Great addition to your wardrobe.

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  32. Really good article! I laughed while I read this.

    I just realized why the lining on my Tweed Tatum blazer is sewn onto the separate parts of the blazer BEFORE the pieces are assembled. Usually the lining is sewn separately from the blazer.

    And I am certain they would have left the lining out altogether had they not used such an itchy material for the blazer!

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  33. Most twill trousers (jeans and chinos) used to have the pieced waistband, felled seams and hook and bar closure. I know the Gap trousers from 5-7 years ago and more recent BR trousers did as I just took several pairs out of my DH's closet. The chinos I buy from J Crew for my son still do and they make a huge difference in the look and fit.

    Also, cheap construction certainly isn't limited to less expensive garments. I picked up a new pair of Revas today and tried on several pieces in Tory Burch. I liked a few things, but the construction and fabrics overall were very poor. In Kate Spade, but I tried on a dress with a very large scrolled boarder around the bottom. It had a huge design with a 12 inch or so repeat that really should have been centered. It was about 3 inches off center and ruined the dress for me. Sorry but on a $400 dress, they should have sacrificed a few inches of silk to make the dress correctly. I also tried a $250 blouse in Neimans. It was lovely and the material was exquisite, but the top wasn't even French seamed. I have some Banana Republic and Ann Taylor tops that are as pretty on the inside as the outside due to the level of finish.

    My word is "dessert." LOL. Yes, please, I think I will have one!

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  34. I meant for the following to read "(such as chinos)."

    Most twill trousers (jeans and chinos) used to have the pieced waistband, felled seams and hook and bar closure.

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  35. I've really enjoyed reading everyone's comments and dare I hope a few folks at JC read them and take them to heart(laughs hysterically at the chance THAT would happen). ITA Hexicon concerning the nappy cotton lining inside JC et al skirts,etc in the last couple of years. All it takes is one embarrassing wear and you will avoid wearing that skirt forevermore, might as well turn it into a $118.00 dust rag. My beef these days is the paper-thin material they are making the perfect shirts from-so thin the collars flop horribly. I cleaned out my closet this past week and the difference between the great years, pre-Holiday '09, and the aftermath,(Ratty Ruffled Revulsion)the difference in JC quality is so evident. I am holding out the naive hope that the pressures of a profit wringing, publicly held company forced Dear Leader to turn to the dark side of dubious quality practices and now that he has re-established himself in the previously successful privately held business universe, hopefully we'll see a return to increased value for our dollars. I, too, would not mind spending a little extra for well made clothes/shoes/bags constructed from beautiful quality materials. Sorry for the long post.

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  36. While we have all discussed the declining quality at J Crew on this site for ages, I find the most obvious the fact that there is hardly any cotton items out there this season! Silk is used much more, and it's usually a thin fragile silk. Polyester is everywhere - UGGGHH! Even Talbots tops and blouses are polyester and poly blends this season, that LOOK like silk but are HOT to wear.
    THe mini skirt issue has been an obvious cost savings, as well as these SUPER THIN tees and tops that require more super thin cami's underneath! Sickening! (My verifaction word is "bling", haha!)

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  37. They line our pockets with the cheap stuff, so that Mickey's pockets can be lined with cash.

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  40. Yes, My LE spring/summer sweaters are all fully fashioned. I have not bought any recent year ones b/c no need. Mine have held up great. I looked at a couple more and even got a few winter ones out of my my cedar chest. LE did fully fashioned well in the past:) I know I did not spend the money they are asking for at BB on them though:O to each his own:)

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  41. I've actually noticed this for some years, particularly with other retailers and shoes. I still have Ann Taylor shoes made in Italy from the 1990s and early 2000s. Once they moved a lot of production to Brazil and China, I steered clear. And as for JCG, I noticed non-leather soles on some of their shoes, which makes them hard to wear (I'm looking at you, Juliette and Twyla).

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